Shipping policy

Shipping Policy – Lap Lager

Last updated: August 21, 2026

At Lap Lager, we aim to process and deliver orders as efficiently as possible.

1. Order Processing

Orders are normally processed within 8–15 business days after payment has been successfully received.

During periods of high demand, holidays, promotional campaigns or other exceptional circumstances, processing may take longer.

If there is a significant delay affecting your order, we will make reasonable efforts to keep you informed.

2. Delivery Times

Estimated delivery times depend on the destination, shipping method, product availability and carrier.

Estimated delivery times are displayed on the relevant product page, at checkout, or in the order confirmation when applicable.

Delivery estimates are not guaranteed dates unless expressly stated otherwise.

3. Tracking

When tracking is available, a tracking number may be sent to the email address associated with your order.

Tracking information may take some time to become active after the parcel has been handed to the carrier.

4. Delays

Delivery may occasionally be delayed because of:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • High shipping volumes
  • Incorrect or incomplete delivery information
  • Events outside our reasonable control

We appreciate your patience when such circumstances occur.

5. Customs and Import Charges

Depending on the destination country, an order may be subject to customs duties, import taxes or other charges.

Where such charges are legally applicable and are not included in the purchase price or shipping charges, the customer may be responsible for them.

Customers should check the import requirements applicable to their country before ordering.

6. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information during checkout.

If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us at kontaktlaplager@gmail.com as soon as possible.

7. Lost or Missing Packages

If your tracking information indicates that a package has been delivered but you have not received it, please contact us.

We may request additional information and may contact the carrier to investigate the delivery.

8. Contact

For shipping questions, please contact:

Lap Lager
Email: kontaktlaplager@gmail.com